© 2019 Crystal Lake Reiki  & Acupuncture| (815) 893-9590 | CrystalLake.Reiki@gmail.com

 

Crystal Lake Location: 457 Coventry Ln, Ste 122, Crystal Lake, IL 60014

Barrington Location: 101 Lions Dr, Ste 112, Barrington, IL 60010

 

Member of the NCCAOM (nccaom.org) and The International  Center for Reiki Training (ICRT)

Board Approved CE (Continuing Education) Provider through NCBTMB
(National Certification Board for Therapeutic Massage & Bodywork)


Serving Northern Illinois, McHenry County, Lake County & Cook County

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Cancellation Policy

At least 24-hours advance notice is required when canceling an individual appointment. Group appointments, such as classes, require at least 72-hours advance notice. This allows the opportunity for someone else to fill your spot.

 

If you are unable to give us the minimum 24-hours (or 72-hours) advance notice, and we are unable to fill your time slot, you will be charged the full amount of what would have been your appointment fee. At our discretion this charge will be either automatically deducted from the outstanding balance of an existing “package”, online purchase, or gift certificate; otherwise, it must be paid in full prior to your next treatment. However, if we are able to fill “your” time slot with somebody else, you will not be charged for your missed appointment.

 

No Shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no show”. They will be charged for their “missed” appointment, and future service will be denied until payment is made.

 

Showing Up Late
If you show up more than five (5) minutes late for your appointment, your session time will be shortened in proportion to the time you are late at your practitioner's discretion. You will still be charged the full session fee amount.

 

Refund Policy
All sales are final and refunds are not provided. However, if you make a full purchase for a session, gift certificate, class, session package, etc. you may receive a “credit” good at Crystal Lake Reiki. You can use your “credit” towards another service (but not products) at Crystal Lake Reiki. For example, if you purchase a Reiki 1 Class, but decide you are not going to attend and have given at least 72-hours advance notice, you can use that “credit” towards a different Reiki 1 class date, or a Reiki or Access Bars session instead.

 

Cancellation & Refund Policy


At Crystal Lake Reiki we understand that unanticipated events happen occasionally in everyone’s life. Meetings, project deadlines, train and flight delays, car problems, snowstorms, and illness are just a few of the reasons why one might consider canceling an appointment. In our desire to be effective and fair to all of our clients, and out of consideration for our practitioners’ time, we have adopted the following policies: